شروط الخدمة

1. General

1.1. These Terms apply to all visitors, customers, and users of the Site.

1.2. By placing an order, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or guardian.

1.3. We reserve the right to update, modify, or change these Terms at any time. Updates will be posted on this page with the revised date.

2. Products & Orders

2.1. All product descriptions, images, and prices on our Site are provided in good faith. However, slight variations in color, size, or design may occur.

2.2. By placing an order, you agree to provide accurate and complete information.

2.3. We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or error is suspected.

3. Pricing & Payment

3.1. Prices listed on our Site are in [Kuwaiti Dinar (KWD) or relevant currency], exclusive of shipping (unless otherwise stated).

3.2. Payment must be made in full at checkout through the accepted payment methods listed on the Site.

3.3. We are not responsible for any additional charges, such as bank fees, currency exchange, or international duties/taxes.

4. Shipping & Delivery

4.1. Orders within Kuwait: Free delivery within 1–2 business days.

4.2. International orders: Delivery time and cost depend on the destination country. Customers are responsible for any applicable customs duties or taxes.

4.3. Delivery timelines are estimates and may vary due to factors beyond our control.

5. Returns & Exchanges

5.1. Returns are accepted within 30 days of purchase for a full refund of the product value (excluding delivery fees of 1.750 KWD).

5.2. Products must be unworn, unwashed, and returned in their original packaging with tags attached.

5.3. Size exchanges are permitted within 30 days of purchase, subject to product availability.

5.4. To initiate a return or exchange, please contact us at support@optdegree.com

6. Intellectual Property

6.1. All content on our Site—including text, images, logos, graphics, and designs—is the intellectual property of OPTDEGREE and may not be reproduced, copied, or distributed without prior written consent.

7. Limitation of Liability

7.1. We strive to provide accurate product information and reliable services. However, we make no warranties, express or implied, regarding product suitability or uninterrupted access to the Site.

7.2. To the fullest extent permitted by law, OPT COMPANY FOR RETAIL APPARELS shall not be liable for any direct, indirect, or consequential damages arising from use of our Site or products.

8. Governing Law

8.1. These Terms shall be governed by and construed in accordance with the laws of the State of Kuwait.

8.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kuwait.

9. Contact Us

For questions or concerns regarding these Terms, please contact us at:

Email: support@optdegree.com

Phone/WhatsApp: +965 60019906